Sharon McCall respects your privacy. This policy explains how personal information may be collected, used, disclosed, and protected when you visit SharonMcCall.com, sign up for resources or email updates, register for SPOTLIGHT Events, join The SPOTLIGHT Circle, or purchase products.
1. Information we collect
- Information you provide: name, email address, phone number if requested, business and company details, messages, event selections, account information, and billing or shipping details where needed.
- Transactions and membership records: order items, amounts, payment status, subscription plan, renewal history, and fulfillment details. Payment processors handle sensitive payment credentials.
- Website and technical information: approximate location derived from IP address, device/browser information, pages visited, referral sources, and cookie or analytics information where these technologies are used.
- Communications and participation: responses to surveys or forms, email interactions, support requests, and information you choose to share in event or community spaces.
Please avoid submitting sensitive personal information that is not needed for your purchase, registration, or request.
2. How we use information
- To respond to inquiries, deliver requested downloads and trainings, and provide customer support.
- To register vendors, coordinate SPOTLIGHT Events, and manage booking changes.
- To process orders, fulfill products, administer subscriptions, and provide member access.
- To send newsletters, educational content, event information, and marketing communications when permitted by your choices and applicable law.
- To maintain the security and performance of our websites, prevent abuse, and meet legal or recordkeeping obligations.
3. Email communications and your choices
When you opt in to a free resource, newsletter, training, or other promotion, we may email you the content you requested and related business updates in accordance with the notice provided at signup and applicable law. You can unsubscribe from promotional emails using the unsubscribe link in a message, or email [email protected]. Transactional communications about orders, registrations, subscriptions, or account access may still be necessary.
4. When information is shared
We use outside providers to operate portions of our business, including website and form hosting, customer relationship management and email delivery, payment processing, membership access, and technical infrastructure. These may include GoHighLevel/LeadConnector, Stripe, Cloudflare, and other services used to support specific offerings. Such providers may process relevant information under their own agreements and privacy practices.
Information may also be disclosed when reasonably necessary to fulfill your requested transaction, respond to a lawful request, protect rights and safety, or facilitate a legitimate business transfer. We do not publish your private checkout or contact details as part of SPOTLIGHT Events merely because you register.
We do not knowingly sell mailing lists or customer contact details to data brokers. Any use of advertising or tracking technologies that constitutes a sale or sharing under applicable privacy law should be separately disclosed and handled with the required choices; this statement should be reconfirmed if advertising practices change.
5. Cookies, analytics, and embedded services
Our website and embedded forms, videos, and checkout tools may use cookies or similar technologies for essential functions, security, measurement, and user experience. Your browser may allow you to block or delete cookies, although some features may not work as intended. Where law requires prior consent or an opt-out, we will provide the appropriate choices.
6. Security and retention
We use reasonable measures and reputable service providers to protect information, but no online system can guarantee absolute security. We keep information for as long as reasonably needed to provide services, maintain necessary records, resolve disputes, and meet legal obligations. Retention periods vary depending on the type of information.
7. Your privacy choices and rights
You may contact us to request access to, correction of, or deletion of information we hold about you, or to ask about our data practices. We will review and respond as required by applicable law; some information may need to be retained for orders, taxes, fraud prevention, or other legitimate reasons. Depending on where you live, additional privacy rights may apply.
8. Third-party links, vendor activity, and communities
SPOTLIGHT vendors are independent businesses. When you contact or purchase from a participating vendor, that vendor's own terms and privacy practices may apply. Content posted in Facebook groups or other community spaces may be visible to their members and subject to those platforms' settings and policies. Our site may link to third-party websites that we do not control.
9. Children
Our website and business programs are intended for adults and are not directed to children under 13. We do not knowingly solicit personal information from children under 13. If you believe a child has provided such information, contact us so we can review the situation.
10. Changes and contact
We may revise this policy to reflect changes in services, technology, or law. The date at the top identifies the latest version. For privacy questions or requests, email [email protected].